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“Leadership and learning are indispensable to each other.” John F. Kennedy
 
“Life is 10 percent what happens to me and 90 percent how I react to it.”
Charles Swindoll
 
"In my dealings with ESSN International, I found them to be professional and knowledgeable in what the company has to offer as well as good after sales service."
Ms Tan Sin Yen
Training & Development
DBS Bank Ltd
 
“Your workshop was one of the better workshops I have attended in a long time. It was a good refresher for me, and full of material and learnings that can be shared with my colleagues in Vietnam. “
Kenn Ramos
Country Manager
SC Johnson
 
Professional Development
 
Dynamics of Decision Making™
  Decisions! Decisions! Decisions!. Wouldn't it be wonderful of we never had to make them! But, that's not life. In reality, we make decisions even before we get out of bed in the morning and continue throughout the day – until we fall asleep. Decision making is also a part of problem solving, as the selection of a solution to a problem, is in itself, a decision.

Choosing a solution to a problem requires judgement, and whether or not this judgement is rational, creative or intuitive, choosing a solution is a decision-making process. A decision is 'making up one's mind' about an answer to a question. Hence, decision making is a process of selecting a choice among alternatives. If the alternatives are already available, we use the rational approach (left-brain), but if we have to invent alternatives, then we use the creative thinking process (right-brain).

The decision making process starts with the results we want, not with the alternatives that happen to be at hand. The most important thing to remember is to clarify What Do We Want To Achieve From This Decision-Situation? i.e. what is the desired or ideal outcome? Only then can we select the best decision making process.
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