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| Professional Development |
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Dynamics of Emotional Intelligence™ |
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Emotional Intelligence (EI) or the degree of this intelligence (EQ) can be defined as the capacity for recognising our own feelings and those of others with whom we have to interact and communicate. It includes self and social awareness of how to motivate our self and those who we may need to lead, influence or work closely.
In 1998, research into more than 500 organizations showed that EI accounted for over 85% of the performance of outstanding leaders. It was EI that predicted superior performance among employees.
When we want to communicate well, influence others, as in leading, selling, negotiating or managing conflict, it is how we emotionally connect and engage with others that determine interpersonal effectiveness.
EI is also about self management, and how we manage our own emotions. People who can inspire and motivate others become an emotional magnet and will attract the cooperation of people. |
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