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| Professional Development |
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Dynamics of Problem Solving™ |
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We all have problems – almost daily – yet what a problem is to one person, may be seen as an opportunity to another. So defining problems can differ from person to person. In this module, we take it to mean a 'deviation' from what is expected or a 'deviation from the norm' - when things are not going according to the plan or meeting the desired standards or results expected or when the "actual" deviates from the "should".
Problems are more easily solved (though not always), when they are analyzed. Problem Analysis is best done with a systematic approach that includes symptom and causal analysis. However, if we don't have enough in formation, we have to make assumptions.
There are many types of problem and their classification into "Routine, Non-Routine or Innovative" helps determine the type of solution required. We can use the acronym "PESTE', to classify problems as Political, Economic, Social, Technical or Environmental.
This workshop helps people understand how to solve problems using such systematic processes as well as learning how to take preventative measures. |
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Please Contact Us if you require further Information |
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